FAQs – Dee by Design
Welcome to Dee by Design’s FAQs! Here you’ll find answers to common questions about our graphic design services. If you have any other inquiries, feel free to reach out.
1. What services do you offer?
Dee by Design offers a wide range of graphic design services, including branding, logo design, website design, packaging, marketing materials, and more. We tailor our services to meet your specific needs.
2. How do I start a project with you?
Starting a project is easy! Simply contact us through our website or email with your project details. We’ll schedule a consultation to discuss your needs, goals, and timelines.
3. What is your design process?
Our design process begins with a consultation to understand your brand and objectives. From there, we move on to research, concept development, and revisions before delivering the final design. We keep you involved every step of the way to ensure the final product aligns with your vision.
4. How long does a project typically take?
Project timelines vary depending on the complexity and scope of work. On average, logo design projects take about 2-4 weeks, while full branding and website design can take 4-8 weeks. We will provide a more accurate timeline during the consultation.
5. What are your rates?
Our pricing is project-based and varies according to the scope of work. After our initial consultation, we’ll provide a detailed quote tailored to your needs and budget.
6. Do you offer revisions?
Yes, we offer revisions as part of our design process. The number of revisions included will be specified in your project agreement, ensuring you are fully satisfied with the final design.
7. Can you work with my existing brand guidelines?
Absolutely! We can work with your existing brand guidelines or help you develop new ones. Our goal is to ensure consistency across all your branding materials.
8. What file formats will I receive?
We deliver final designs in various file formats depending on your needs, including JPEG, PNG, PDF, and vector files (AI, EPS). We ensure you have the right formats for both print and digital use.
9. Do you offer website hosting and domain registration?
While we specialize in website design, we can guide you through the process of securing hosting and domain registration. We also offer ongoing website maintenance packages to keep your site running smoothly.
10. How do I maintain my website after it’s completed?
We provide training on how to manage your website, including updating content and handling basic maintenance. We also offer ongoing support and maintenance packages if you prefer us to take care of it for you.
11. What if I’m not based in Brisbane? Can we still work together?
Yes! While we’re based in Brisbane, we work with clients locally and internationally. We can communicate via email, phone, or video calls to ensure a smooth collaboration regardless of location.
12. How do I make payments?
We accept payments via bank transfer, PayPal, or credit card. A deposit is typically required to begin work, with the remaining balance due upon project completion.
If you have any further questions or are ready to start your project, don’t hesitate to contact us. We look forward to working with you!